Key Lines of Enquiry (KLOEs) are essential frameworks used by the Care Quality Commission (CQC) to assess the quality of care provided by organisations in the social care sector. They serve as critical tools that guide inspectors in evaluating whether services are safe, effective, caring, responsive, and well-led. Understanding and implementing KLOEs are vital for ensuring that your care service meets the high standards expected by the CQC.

Have you ever opened a candidate’s CV and immediately found a reason NOT to progress them or call them? This can be a very common trap In-House Recruiters or Recruitment Consultants can easily fall into. This can be due to laziness or simply judging or presuming without good reason. Read our Top Tips on Reading a CV