Key Lines of Enquiry (KLOEs) are essential frameworks used by the Care Quality Commission (CQC) to assess the quality of care provided by organisations in the social care sector. They serve as critical tools that guide inspectors in evaluating whether services are safe, effective, caring, responsive, and well-led. Understanding and implementing KLOEs are vital for ensuring that your care service meets the high standards expected by the CQC.

Have you ever opened a candidate’s CV and immediately found a reason NOT to progress them or call them? This can be a very common trap In-House Recruiters or Recruitment Consultants can easily fall into. This can be due to laziness or simply judging or presuming without good reason. Read our Top Tips on Reading a CV

Gone are the days where you receive a great application but can sit and wait for four or five more applications before you organise interviews. The Healthcare, Education and Social Care candidate market is so competitive and with so many providers all competing for the same talent, you have to adapt your recruitment process to ensure you do not lose out on the top talent!. Call the candidate within 24 hours of applying and conduct a Pre-Screen/Introduction call. This is key! Grab them while you have their attention.